Faced with challenging tasks in life, I have developed the habit of thinking rationally and creatively to solve problems, which not only helps me develop as a person, but also as a professional. Speaking about my professional activities, I can say that I have always been attracted to the study of foreign languages, which later led me to the study of translation and linguistics. Venturing into the realm of Forex back office solutions is a significant decision.
- Competition in foreign exchange brokerage is fierce, with the industry rapidly developing.
- If your forex firm works with introducing brokers (IBs), then your back office software needs to allow you to calculate and pay partners commissions and rebates.
- This means manually calculating the position of each client who is long or short on the CFD with the dividend and then issuing a charge or payment to those clients’ accounts one by one.
- Choosing a system with flexible scalability options is advisable to avoid future constraints.
- Whenever a client request for deposit/withdraws/internal transfer, the broker can manage the request or automate the request from here.
- A Forex CRM system is a system used by brokerage businesses to connect with their customers and for internal workflow.
Every client registered within Trader’s Room gets
access to the built-in proprietary exchanger, which can be used to exchange
one type of asset for another without switching to another trading UI. System
administrators can configure settings such as exchange rate and trading
platform connections. As a result our forex back office software enables you to stay in contact with your clients that too very easily. Some back office software for brokerages, like CurrentBusiness, allows you to automate this process. You enter the symbol with the dividend and then the system can automatically calculate positions and issue charges/payments at the time you determine. Both third-party email tools and back office tools will allow you to create templates that any employee can use.
Trading Platform Integrations
Whenever a client request for deposit/withdraws/internal transfer, the broker can manage the request or automate the request from here. The internal mail & ticketing system is set up by default for seamless communication. Other customized support systems can also be integrated as per your requirements. The AI-based verification services, allow you to fulfil your Automated KYC and AML compliance obligations. Syntellicore is embedded with a rich selection of approved automated Document, Name, ID, Address, Date of Birth, Face, and AML verification.
The reports and records the software can produce make it much easier to show regulators how your firm operates and to obtain the data you’ll need for licensing. FX Meta Tech gives you full access to trading information such as consolidated customer balances, customer transactions, open trade, running trade, closed trade, etc. With the Sales Pool Module customers are automatically assigned to the various sales pools, streamlining the sales processes within the enterprise. The smooth interaction between Group Management and Multi-tier Rebate Module leads to the ultimate flexibility and control over Account Opening and Multi-Tier Rebate structure. Сrypto margin trаding has grown phenomenally and has become the most dynamic segment of online trаding.
Track The Transactions:
Tamta is a content writer based in Georgia with five years of experience covering global financial and crypto markets for news outlets, blockchain companies, and crypto businesses. With a background in higher education and a personal interest in crypto investing, she specializes in breaking down complex concepts into easy-to-understand information for new crypto investors. Tamta’s writing is both professional and relatable, ensuring her readers gain valuable insight and knowledge.
Out team works closely with you to ensure that your staff and your customers feel that they have a system that makes their life easier. DGM RemAPP is a solution that delivers the MetaTrader Terminal in a SaaS format, with possibly less than 1ms latency; operable on iOS, Android, Linux, MAC and all browsers. Financial institutions can now monitor and manage their customers’ DGM RemAPP subscriptions through Syntellicore, reducing their administration costs. Syntellicore is a powerful CRM and Back Office system developed for Forex Brokerages and Financial Organisations who are dedicated to offering a higher level of Customer and Partner Experience. Syntellicore is integrated with an intuitive Trader’s Room, it can be customised to match the Broker’s exact business model and optimised to match existing complex procedures through a user friendly approach. All major PSPs come pre-integrated to your system, which means your traders can use their favourite payment methods for deposits straight from the client portal, no matter where they are in the world.
Reporting and Analytics Tools
When selecting a CRM for your FX brokerage firm, it is essential to understand the unique needs of your business. Depending on your company’s requirements, you may need a cloud-based CRM system or desktop software. Make sure the CRM you choose is tailored to the demands of your employees, not the other way around. Examine all of the system’s unique characteristics before making a decision.
You now have the option to keep critical customer data in a secure environment and with a trusted vendor within your premises or on our highest security hosted environment. Dynamic Works is certified with ISO9001 and ISO27001 for Information Security. Other customised support systems can also be integrated as per your requirements. A web interface for the сrурtо-сrурtо / fiаt-сrурtо ехсhаngе in a few clicks.
Manager access settings
Brokers, compliance officers, and other employees learn important information whenever they talk to clients. A lead might tell a salesperson that they’re interested in making a deposit after a specific date, or a client might tell their broker they will stop actively trading if don’t get better customer service. If that info isn’t recorded, your sales team or brokers might not follow up with those individuals at a time or in a way that will encourage them to remain loyal to you.
Look for software that lets you specify an expiration date so you know when new documentation is needed. In this part, we gather common questions about Forex back office trading software providers. Usually, traders have many back office-related questions and here we assist in that. Our main objective at FX Meta Tech is to make sure that each one of our clients has the system they are in need of. FX Meta Tech provides total start-up solutions for a new Broker it offers a number of additional rich features and other services. However, in the case of existing Brokers, we also have services & modules to maintain and improve their operations.
What to Look for in a Reliable Forex Back Office Solution
Control compliance documents uploaded from the Traders Room using Workflow Engine. Generate various valuable reports using the advanced configurable Reporting Tools provided. Use rich and fully customizable dashboards to visualize comparisons, manage risk and compliance, view patterns and trends in sales, as well as in marketing. Every report you will ever need can be accommodated within your Syntellicore Forex CRM. Please pay attention that we don’t provide financial services on behalf of B2Broker LTD.
Articles and financial market analysis on this website are prepared or accomplished by an author in his personal capacity. The views and opinions expressed in postings on this website belong solely to the author and may not reflect those of the company’s management or the official position of the company. The contents forex back office software of the site do not constitute financial advice and are provided solely for informational purposes without taking into account your personal objectives, financial situation or needs. Soft-FX is a software development and integration company and does not provide financial, exchange, investment or consulting services.
Trader’s Room overview
It offers various solutions, such as a CRM system and back office for financial businesses, which provide comprehensive control over user trading activity and generate detailed reports. Furthermore, it gives access to an IB and affiliate portal, a Percent Allocation Money Management (PAMM) system, and a B2B help desk. The Forex industry is heavily regulated, and brokers must adapt to strict guidelines to maintain their licenses. A robust compliance system ensures adherence to these regulations by monitoring transactions, preventing fraudulent activities, and keeping detailed records for audit purposes.